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Frequently Asked Questions
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We follow two types of pricing:
Project based Pricing - When you have a clear scope of work and project deliverables are predefined, then we can raise a quotation based on the estimated time & effort it would take.
Pay as you Go - For most of the entrepreneurs, who do not have a clear scope of work we recommend this pricing model.
Yes, we offer T&M pricing plans for projects after the free support period is over for small changes taking anywhere between 5 - 20 Hours and pricing for these T&M packages vary based on the project and technology.
We accept payments via bank transfers, credit/debit cards, and online payment platforms such as PayPal or Stripe for your convenience.
Yes, we understand that larger projects may require flexible payment options. We offer customized payment plans tailored to fit your budget, with installments scheduled at key project milestones.
Transparency is key to our pricing structure. We strive to be upfront about all costs associated with your project.
However, there may be additional fees for premium plugins, stock images, or third-party integrations, which will be clearly communicated to you before proceeding.
Certainly! Our pricing plans are designed to be comprehensive and flexible.
For project-based pricing, we'll provide a detailed breakdown of the scope of work, project deliverables, and estimated timeframes.
For our pay-as-you-go model, you'll have access to essential web design services, including consultation, design, development, and support, on an as-needed basis.
Yes, we value long-term relationships with our clients and offer discounts for bundled services or referrals.
Please drop us an email at partners@inovatix.in for more information about our loyalty programs and referral incentives and how you can save on your web design project.
We do have a 2 weeks free support window after the project is delivered that covers any small changes, bugs, or enhancements that can make your product better.
We offer a range of maintenance services, including bug fixes, security updates, performance optimisations, content updates, and feature enhancements, to ensure your project stays secure, functional, and up-to-date.
No, we understand that maintenance needs can vary, so we offer flexible options with no minimum duration or commitment required. Whether you need occasional updates or ongoing support, we're here to accommodate your needs.
We have a dedicated support team that prioritizes maintenance requests based on their severity and impact on your project. We strive to provide prompt responses and timely resolutions, especially during peak periods or emergencies.
Our maintenance process is streamlined for your convenience. You can submit maintenance requests through our Project Management Dashboard or via email, and our team will promptly acknowledge receipt and provide updates on the status of your request until it's resolved.
Yes, we offer SLAs for maintenance projects to ensure accountability and transparency.
Our SLAs outline response times, resolution times, and communication protocols to provide you with peace of mind and confidence in our services.
If you require maintenance outside of the initial free support window, we offer flexible maintenance plans tailored to your needs. Our team will work with you to determine the most cost-effective solution for ongoing support and maintenance of your project.
Yes, regular backups and updates are integral parts of our maintenance services.
We proactively monitor your project for security vulnerabilities, perform regular backups to safeguard your data, and apply software updates to keep your project running smoothly and securely.
Custom solutions cater specifically to your business needs, offering flexibility, scalability, and a competitive edge over off-the-shelf options, ensuring optimal performance and user experience.
Highly useful! Tailored solutions address unique business requirements, enhancing efficiency, productivity, and user satisfaction, while fostering growth and innovation for your business.
Custom development firms offer tailored solutions, expertise in various technologies like React JS, and a collaborative approach, ensuring personalised service, innovation, and quality results for your project.
React JS is popular for its efficiency, performance, popular community, and flexibility. It allows for building interactive and dynamic user interfaces, facilitating faster development cycles and enhanced user experiences for web applications.
React JS is popular for its efficiency, performance, popular community, and flexibility. It allows for building interactive and dynamic user interfaces, facilitating faster development cycles and enhanced user experiences for web applications.
Popular frameworks like React JS, Angular, and Next.js offer robust features, scalability, and community support. Each framework has its strengths, catering to different project requirements and developer preferences.
Custom development ensures tailored solutions specifically aligned with your business goals, offering unique features, branding, and scalability. Unlike templates, custom solutions provide greater flexibility, control, and long-term value.
We provide comprehensive after-sales support to ensure the ongoing success of your project. This includes troubleshooting assistance, bug fixes, software updates, and ongoing maintenance services tailored to your specific needs.
Our T&M pricing model allows you to pay for after-sales support services based on the actual time and materials used. This provides flexibility and transparency, as you only pay for the services you require, without being locked into a fixed contract.
Yes, we offer monthly retainer options for clients who prefer a predictable and consistent level of after-sales support. Our retainer packages include a set number of hours or services each month, providing peace of mind and priority access to our support team.
Our monthly retainer packages typically include a specified number of support hours, priority response times, proactive maintenance, and ongoing consultation to address any issues or concerns that may arise with your project.
Our annual maintenance charges cover a range of services aimed at keeping your project running smoothly and securely throughout the year. This includes regular updates, security patches, performance optimisations, and proactive monitoring to identify and address potential issues before they escalate.
We strive to be transparent about our pricing structure and any additional fees or charges associated with after-sales support services. Any additional fees, such as emergency support or specialised services, will be clearly communicated to you upfront before proceeding.
Yes, we understand that emergencies can happen at any time, which is why we offer emergency support services outside of regular business hours. Our team is available 24/7 to address critical issues and ensure minimal disruption to your project.
We understand the importance of sticking to timelines and milestones. Our project management process includes regular check-ins, milestone reviews, and open communication to ensure everything progresses smoothly. If there are any changes or delays, we address them promptly and transparently to keep the project on course.
We embrace flexibility in our approach, swiftly adapting to unforeseen circumstances with innovative solutions while maintaining transparent communication to keep stakeholders informed throughout the process.
Your active engagement is paramount to our collaborative process. We prioritize your input, regularly update you on progress, and seek your feedback to better align with your vision and objectives.
Unlike freelancers, our agency offers a cohesive team of professionals with diverse skill sets and expertise, backed by established processes and quality assurance standards, ensuring comprehensive support and accountability throughout the project lifecycle.
We approach conflicts with openness and respect, fostering constructive dialogue to resolve issues promptly while prioritising the project's success and maintaining positive relationships with stakeholders.
We consistently exceed expectations by proactively identifying opportunities for improvement, offering innovative solutions, and delivering results ahead of schedule, demonstrating our commitment to client satisfaction and success.
We implement stringent confidentiality measures and robust security protocols to safeguard sensitive information, including encrypted communication channels and secure data storage practices, ensuring the highest level of protection for our clients' data
Our agency offers a comprehensive suite of services, including project management, quality assurance, and ongoing support, backed by a dedicated team of professionals, ensuring reliability, scalability, and accountability throughout the project lifecycle, delivering a superior project experience.
Yes, we provide Webflow Development services, allowing for flexible and visually stunning website designs without extensive coding.
Custom development firms offer tailored solutions, expertise in various technologies like React JS, and a collaborative approach, ensuring personalised service, innovation, and quality results for your project.
Custom development firms offer tailored solutions, expertise in various technologies like React JS, and a collaborative approach, ensuring personalised service, innovation, and quality results for your project.
The timeline for website design depends on project scope and requirements. We work efficiently to deliver quality results within the agreed timelines.
Yes, we offer Figma to Webflow Conversion services, ensuring seamless transition and retention of design elements.
Yes, we specialize in Figma website design, leveraging its powerful collaborative features for exceptional design outcomes.
Our Website Design process begins with wireframing, followed by UI design using tools like Figma. We then implement the design using platforms like WordPress, Webflow, or Wix.
Yes, we offer Domain and Hosting services as part of our website design packages for seamless management and convenience.
Maintenance may be included in our Website Design packages or offered as a separate service. For more info on this, check out the Maintenance section.
Yes, we have expertise in ecommerce website design, creating engaging and user-friendly online stores tailored to your business needs.
Absolutely, we offer website design services tailored to small businesses, providing cost-effective solutions to establish a strong online presence.
Yes, we prioritize responsive website design to ensure optimal viewing experiences and user interaction across various devices and screen sizes.
We offer comprehensive WordPress website design services, leveraging the platform's flexibility and functionality to create customized and scalable websites.
Yes, we specialize in Shopify website design, offering intuitive and feature-rich ecommerce solutions for online businesses.
Revamping enhances user experience, boosts brand credibility, and drives better engagement and conversions, keeping your online presence fresh and competitive.
Yes, we also do CRM Integration with your landing pages to automate lead management, nurturing prospects captured through landing pages, streamlining sales processes.
Our process involves assessment, planning, design, development, testing, and launch, ensuring a seamless transition and optimal performance for your revamped website.
The timeline varies based on project scope and complexity. Typically, revamping can take a few weeks to a few months, ensuring quality outcomes.
Cost depends on factors like features, functionality, and scope of revamp. We offer competitive pricing tailored to your specific needs and budget.
Yes, we provide ongoing support and maintenance post-revamp to ensure smooth operation, security, and updates for your website.
We enhance design elements, layout, and user interface to create visually appealing, intuitive, and engaging experiences for website visitors.
Absolutely, revamping improves navigation, accessibility, and responsiveness, providing users with seamless and enjoyable browsing experiences.
Yes, we optimize content, meta tags, and site structure for improved search engine visibility and rankings during website revamp.
Revamping attracts more visitors, increases conversions, and enhances brand reputation, ultimately driving business growth and profitability.
Yes, we provide landing page design services tailored to specific industries, ensuring alignment with industry standards, audience preferences, and conversion goals for maximum effectiveness.
Yes, we optimize landing pages for SEO with keyword research, meta tags, and mobile responsiveness to improve visibility and organic traffic.
Yes, we also do CRM Integration with your landing pages to automate lead management, nurturing prospects captured through landing pages, streamlining sales processes.
We implement strategies like A/B testing, compelling headlines, clear calls-to-action to maximize conversions and user engagement.
Yes, we ensure landing pages comply with industry standards, GDPR, and ADA regulations while maximising conversion potential.
Yes, we continuously monitor landing page performance, using analytics and user feedback to identify optimization opportunities.
We use industry-leading tools like Figma, Framer, Webflow for landing page design to create visually stunning and optimised layouts.
We utilize analytics tools such as Google Analytics, Hotjar, and Mixpanel to track and analyze landing page performance and user behavior effectively.
We offer seamless integrations with popular third-party tools and platforms such as CRM systems, email marketing software, and payment gateways to enhance landing page functionality.
We integrate with leading CRM platforms such as Zapier, HubSpot, and Zoho CRM to automate lead management and streamline sales processes for improved efficiency and effectiveness.
We ensure seamless integration by leveraging APIs and custom development to connect landing pages with third-party tools, ensuring smooth data flow and functionality across platforms.
Yes, we do integrate all the major payment gateways like Stripe, Paypal, PayuMoney, Worldline, Razorpay, etc. that accept online payments from Net-Banking / Credit / Debit Cards etc.